 |
SERVICE PERFORMANCE EVALUATION STUDY OF THE CLIENT'S CHARTER FOR THE PERIOD OF JULY - DECEMBER 2025 PONTIAN MUNICIPAL COUNCIL |
|
NUM |
PROMISES |
COMPLIANCE WITH THE TIMELINE/ CHARTER STANDARD |
NON COMPLIANCE WITH THE TIMELINE/ CHARTER STANDARD |
TOTAL SERVICES |
||
|
TOTAL STANDARD COMPLIANCE |
% STANDARD COMPLIANCE |
TOTAL NON STANDARD COMPLIANCE |
% NON STANDARD COMPLIANCE |
|||
|
P10 |
Concurrent development proposal applications shall be processed within 99 days. |
20 |
100 |
- |
- |
20 |
|
P11 |
Applications for development proposals submitted separately for Temporary Building Plans, Minor Building/Extension Plans and Street Lighting Plans shall be processed within 33 days. |
47 |
100 |
- |
- |
47 |
|
P12 |
Consideration of Simple Planning Permission applications shall be completed within 99 days. |
39 |
100 |
- |
- |
39 |
|
P13 |
Applications for house renovations, extensions and repairs shall be processed within 30 working days from the date complete documents are received and all requirements are complied with. |
179 |
88 |
24 |
12 |
203 |
Pontian Mounicipal Council