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KAJIAN PENILAIAN PRESTASI PERKHIDMATAN PENCAPAIAN KEPADA PIAGAM PELANGGAN FOR THE PERIOD OF JUNE UNTIL DICEMBER 2020 PONTIAN MUNICIPAL COUNCIL |
| PROMISE | COMPLIANCE WITH THE TIMELINE / CLIENT CHARTER STANDARD | NON-COMPLIANCE WITH THE TIMELINE / CLIENT CHARTER STANDARD | TOTAL SERVICES | ||
| TOTAL STANDARD COMPLIANCE | % STANDARD COMPLIANCE | TOTAL NON STANDARD COMPLIANCE | % OF NON STANDARD COMPLIANCE | ||
|
Process the Development application one by one for the Building Plan has been completed within 37 days from the date the application is received until it is raised for consideration by the OSC Committee |
25 | 100 | - | - | 25 |
| GRAND TOTAL | 33,207 | 100% | 46 | 6.6% | 33,253 |
Pontian Mounicipal Council